As a trucking business owner, having the right insurance coverage is essential to protect your investment and stay in compliance with state and federal regulations. But insurance is only one part of the equation. You also need a reliable customer service team that you can count on when you have questions or need assistance with your policy. In this guide, we’ll take a closer look at Progressive Commercial Truck Insurance customer service and what you can expect as a policyholder.
Table of Contents
Reporting a Claim
- Call 1-800-274-4499 to report a claim
- You can also report a claim online through your account dashboard
Tracking a Claim
Once you’ve reported a claim, you can track its progress online through your account dashboard. You’ll be able to see updates on the status of your claim and any actions that need to be taken.
Customer Service for Claims
If you have questions or need assistance with a claim, you can contact Progressive Commercial Truck Insurance customer service at any time. They will be able to provide guidance and support to help you navigate the claims process.
Billing and Payment
Progressive Commercial Truck Insurance offers several payment options, including:
- Automatic bank account withdrawals
- Credit or debit card payments
- Check or money order payments by mail
Payment Due Dates
Your payment due date will depend on the terms of your policy. You can find this information on your billing statement or by logging into your account dashboard.
What to Do If You Miss a Payment
If you miss a payment, your policy may be cancelled or suspended. To avoid this, contact Progressive Commercial Truck Insurance customer service as soon as possible to discuss your options.
Types of Coverage
Progressive Commercial Truck Insurance offers a range of coverage options to meet the needs of different trucking businesses. Some of the most common types of coverage include:
- Liability insurance
- Physical damage coverage
- Cargo insurance
- Non-trucking liability insurance
Adjusting Your Coverage
If you need to adjust your coverage, you can do so by contacting Progressive Commercial Truck Insurance customer service. They will be able to help you make changes to your policy and adjust your coverage as needed.
Renewing Your Coverage
Your policy will automatically renew at the end of its term unless you notify Progressive Commercial Truck Insurance that you want to make changes or cancel your policy. You can do this by contacting customer service or logging into your account dashboard.
Accessing Your Policy
You can access your policy at any time by logging into your account dashboard. From there, you can view your coverage details, billing information, and claims history.
Making Changes to Your Policy
If you need to make changes to your policy, such as adding or removing drivers or adjusting your coverage limits, you can do so by contacting Progressive Commercial Truck Insurance customer service.
Cancelling Your Policy
If you need to cancel your policy, you can do so by contacting customer service. Depending on the terms of your policy, you may be subject to cancellation fees or other penalties.
Types of Discounts
Progressive Commercial Truck Insurance offers several discounts to help you save on your policy. These may include:
- Multiple policy discounts
- Safety program discounts
- Large fleet discounts
Qualifying for Discounts
To qualify for discounts, you’ll need to meet certain criteria. This may include having a clean driving record, maintaining a certain level of safety compliance, or insuring multiple vehicles.
How do I file a claim?
You can file a claim by calling 1-800-274-4499 or by logging into your account dashboard and submitting a claim online.
What payment options are available?
You can make payments by automatic bank account withdrawal, credit or debit card, or by check or money order through the mail.
How do I adjust my coverage?
You can adjust your coverage by contacting customer service and discussing your options. They will be able to help you make changes to your policy.
What discounts are available?
Discounts may include multiple policy, safety program, or large fleet discounts. To find out if you qualify, contact customer service.